We are experts in IT
Celestra was born in 2007 and over the last 15 years, we have become one of the leading IT service providers in the industry helping the UK’s biggest brands in Hospitality and Retail achieve their digital visions. Our team are here and on hand 24 hours a day, 7 days a week.
We offer a large variety of services and there is very rarely a project we can’t tackle. From drive-thru’s to specialist fuel station fits, Celestra can do it all. Check out what we do and everything we cover below. You can also download our services portfolio using the link below.
Installation & Engineering
We deliver a comprehensive range of engineering and installation services, across a wide range of solutions. This is completed by our skilled Field Services team and managed by our talented Operations Teams.
We have a network of engineers across the UK and Europe with years of experience. They can deliver a constant high-quality level of service whether it’s 1 site or 1000.
We offer a completely comprehensive service; through consultation, project conception, planning and coordination. All this is delivered to the highest standards with our tried and tested bespoke management systems.’
Our management style demonstrates our caring attitude, and we always strive to deliver a personal and transparent approach.
EPOS & IT Systems
EPoS and Core IT systems are where it all began for us and now the breadth of what we install continues to grow as customer demand encourages change and technology advances.
We understand the intricacy that comes with installing a variety of efficient and robust technologies safely and securely. Over the years we have expanded from traditional EPoS devices to make sure we deliver systems that embrace all technology.
Our multi-skilled technicians are true craftsmen and are an integral part of our successful implementation and managed services. Their technical capabilities allow our clients to choose the technology that suits their needs and the confidence that we can manage it for years afterwards.
Our purpose-built Technical Services department boasts an expansive space dedicated to configuring the latest software, IT & EPoS Systems. Our proven approach and scale allow us to deliver large projects, IMAC activities and Support Services of any size or to meet any service level requirements
Data & Power Infrastructure
When it comes to cabling, we are unique in that our teams can deliver both Data and Power Cabling. Our Cabling Engineers are multi-skilled and have a wealth of knowledge and experience when it comes to installing the infrastructure that is required for any solution.
This knowledge allows us to recommend, advise and problem solve the right solution that is fit for the purpose. Everything we install is certified and the
materials we use are high quality making sure all our systems are compliant, safe, and future-proof.
Hardware Procurement & Leasing
Over the years we have built key relationships with leading technology manufacturers and distributors. We can consult and advise on both mainstream and bespoke products and offer a hassle-free service when it comes to the supply, scope or scale of hardware or software. We also believe budgets should never hold back efficiency and development. We recognise the impact of the continuous changes in the IT landscape on your business growth, profitability, and sustainability and therefore we see the role financing plays in protecting your business interests.
With limitless size, scope, or complexity, we can offer a range of flexible and comprehensive leasing solutions to help you meet your business and financial
Our Logistics Centre is the key asset at the core of everything we do. Our central warehousing facility holds, manages, and despatches all the store-specific requirements using the correct logistic approach.
Our Logistics Team prides itself when it comes to our customisable options and the minimal impact it has on clients’ site operations. The technology and hardware that we work with come in all shapes and sizes, we can accommodate it all in our 40,000 sq. ft secured warehouse.
As market leaders in the installation of Kiosks and Drive-Thru systems. We recognise the challenges surrounding every aspect of these technologies. We understand the complexity of safely mounting these systems within different environments.
We have worked with our production partners, to streamline the installation process and our Engineers and Project Teams over the years have developed unique logistical, storage and configuration processes set to deal with every challenge thrown at them.
We have a national network of Shop Fitters that specialise in infrastructure and conversions for both Hospitality and Retail outlets. This allows us to support our technology installations with any bespoke changes needed to suit that site.
We are proud to say our team’s craftsmanship is unchallenged. Their can-do attitude when it comes to adapting installations or changes in scope is pivotal to any successful deployment.
We pride ourselves on mentoring, advising, and supporting businesses on their journey to the right solution. Our knowledge and experience have allowed us to become experts and trailblazers within the industry and this is the reason why our clients continue to use us again and again for their support.
Whether it’s a brand-new system to the market or a full refresh from the ground up, we are the people to contact first.
Support & Maintenance
Our Support Centre operates 7 days a week, 365 days a year. Our team of reactive, individuals deliver comprehensive and flexible service-level options for first and second-line support. We offer support to all IT & EPoS systems and installations.
This service is delivered using our national network of proficient Break-Fix Engineers, giving our clients peace of mind that our support is proactively managed, preventing problems and resolving issues quickly.
From Digital Menu Boards in coffee shops that encourage upselling or launching your new range to your customers in your retail outlet. Digital Media is a blend of the best technology solutions and glorious immersive content.
We have installed and maintained more screens than most and have relationships with the best suppliers and content partners to deliver the right solution for our clients.
Fuel Station IT Installation
Whether it is a full rollout of a new EPoS solution, digital media or back of office infrastructure, our team can deliver in any environment.
Our Engineers are SPA/UKPIA Petrol Retail Contractor Safety Passport holders and can conduct work nationwide within the UK in a safe and high standard.
We have been successfully working in the EU delivering our home-grown; tried and tested processes and core 5C values to every part of mainland Europe.
With native-speaking engineers and technical teams distributed across the whole continent, we can successfully manage any size deployment from our UK headquarters no matter the location.