Our UK-based Hardware Support Desk is your first point of contact for all technical queries and issues. Staffed by experienced professionals, we offer expert troubleshooting and remote diagnostics to resolve problems quickly and efficiently, helping you reduce downtime and keep your operations running smoothly.

When remote support isn’t enough, our Field Services team is ready to step in. We dispatch skilled engineers to your site across the UK and Europe to handle installations, urgent repairs, hardware swaps, and technical interventions, delivering dependable service exactly when and where you need it.

We offer comprehensive repair services for a wide range of hardware and devices. From fault diagnosis to component-level fixes, our technicians work quickly and carefully to get your equipment back to full functionality, maximising value from your assets.

Prevention is better than a cure. Our Planned Maintenance service ensures your critical systems are regularly inspected, tested, and serviced. This proactive approach helps extend hardware lifespan, improves performance, and reduces the likelihood of unexpected failures.

As an industry pioneer, we provide a unique service that bridges the gap left by traditional support and maintenance packages. Reliable connectivity starts with structured cabling. Our Data Cabling Support includes design, installation, testing, and maintenance of network cabling solutions tailored to your environment. Whether you’re expanding your infrastructure or resolving faults, we ensure your systems stay connected.

Dealing with faulty hardware? We take the hassle out of returns. Our team manages the entire RMA and warranty process on your behalf, liaising with manufacturers, tracking claims, and coordinating replacements or repairs to get your equipment back in action as soon as possible.

Our remote monitoring solutions provide 24/7 oversight of your key systems and infrastructure. We identify issues before they escalate, enabling us to take swift action, often before you’re even aware there’s a problem. It’s a smarter way to safeguard your business continuity.

Our Break Fix management service quickly addresses and resolves technical issues across Hospitality and Retail, leveraging our national engineer network to ensure your operations continue smoothly with minimal disruption and downtime.

Our expertise sets us apart, as we understand that not many offer such comprehensive support for your digital media needs and provide unparalleled support on any solution. We currently support over 24,000 screens across our UK and European contacts and our dedicated team is here to help you navigate the ever-evolving digital landscape.

We take pride in delivering exceptional support, tailored specifically to the unique demands of the Hospitality industry and setting us apart from many other service providers. Our team works closely with you to ensure your systems remain optimised and up-to-date, addressing any required updates promptly and effectively.