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To improve customer experience it is vital to have a resilient infrastructure. Wi-Fi by Celestra is a multi-faceted solution that allows a network to run behind the scenes managing data and connectivity. This allows clients to enhance their customer experience by providing a reliable and secure connection. Most importantly, clients can combine technology and marketing requirements to facilitate data capture and eCRM integration while ensuring day-to-day on-site activities are unaffected.
Why businesses are choosing a better Wi-Fi solution
The quest to continuously improve customer experience is being pursued by all brands in the
Hospitality Industry. The customer experience is no longer based on a one-off visit. Now, it is about how brands regularly interact with their customers with dynamic and personalised content, and how that activity translates into repeat visits and increased loyalty.
Modern and effective customer engagement begins with understanding customer behaviour and how to utilise that information. Wi-Fi can exploit this knowledge in a way that targets customers with personalised content in real time.
Big UK brands need to choose a Wi-Fi solution that not only seamlessly integrates into their day-to-day business activities, but also becomes an integral element in facilitating a superior level of customer engagement.
Wi-Fi by Celestra is an exciting solution unlike any other on the market. Celestra has created a completely comprehensive solution from network design, deployment, hardware configuration and software implementation to monitoring and maintenance as a fully managed cloud-based solution.
Celestra’s partnerships with WiFi manufacturers mean Celestra clients get the most up-to-date technology installed into their infrastructure. Our solutions are designed to support a growing business and its changing corporate needs.
Corporate Wi-Fi
Corporate Wi-Fi is designed to ensure that business-as-usual activities can continue to take place with minimal downtime.
- Reliable and streamlined payments via wireless devices
- Table Ordering
- Minimal downtime
- Complete coverage 2.4 & 5GHZ
- PCI compliance
Guest Wi-Fi
Guest Wi-Fi gives easy access for customers to stay connected. This data is fully owned and allows for direct personalised communications.
- Complete data ownership – NO hidden access restrictions
- Specifically branded landing pages
- Full integration with APIs for eCRM
- Easily accessible for customers – data remembered and secure
We have created a completely comprehensive solution from network design, deployment, hardware configuration and software implementation to monitoring and maintenance as a fully managed cloud-based solution.
Our Wi-Fi solutions are multi-faceted that allow networks to run behind the scenes managing data and connectivity. This allows clients to enhance their customer experience by providing a reliable and secure connection. Most importantly, clients can combine both technology and marketing requirements to facilitate data capture and eCRM integration whilst ensuring day-to-day activities on-site are not affected.
Contact the team today to see how our solution can improve your operations.