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IT Manager
About Celestra
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
Scope & Purpose
To lead the IT department engaging with stakeholders to plan the development and implementation and support of IT systems.
Main Accountabilities
- Understand the code being written and be able to guide to development team.
- Mentoring of the IT Support and Systems delivery teams.
- Oversee support activities and cover staff absences as required.
- Document System requirements.
- Create Business case for each system.
- Develop spreadsheets, diagrams, and process maps to document needs.
- Research Possible solutions in conjunction with the Head of IT
- Present possible solutions to Major stakeholders.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on time, within scope and within budget.
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Interacts with users and evaluates vendor products.
- Collaborate with Development and IT teams to ensure proper integration of the environment.
- Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
- Report and escalate to management as needed.
- Perform risk management to minimize project risks.
- Create and maintain comprehensive project documentation.
- Delegate project tasks based on staff members’ individual strengths, skill sets and experience levels.
The successful candidate will have/be:
- Excellent organisational, planning and time management skills.
- Logical thinking with creative problem-solving ability
- Great attention to detail with strong communication and negotiation skills
- The ability to work well with others – an excellent, proven team player.
- Excellent IT skills
- Capable of building relationships with the customers
- Proactive, articulate, and numerate.
- Capable of dealing at all levels of Internal Clients and external suppliers.
- Good time management.
- Project management and prioritising skills.
- Capable of chasing multiple tasks simultaneously.
- Works and produces results on own initiative.
- 3 years Minimum Experience in project managing and delivering internal systems.
- Prince 2 and / or Agile Foundation
What do we offer:
- Up to £50k Salary DOE
- Company Bonus Scheme & Private Medical Scheme
- Contributory Pension
- 25 Days Holiday
- Flu Vaccinations
- Benefits portal offering discounts on retail, hospitality, cinema, flights and so much more.
- Cycle to work scheme.
- Modern Offices are fully equipped with a Pool Table, Tennis Table, and even an on-site pub garden where we BBQ in the summer months.
- Charity Events & Team parties
- Fresh Fruit and Breakfast every day