5 things you need infrastructure-wise to make your EPoS work.

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The electronic point of sale (EPoS) system is crucial for modern businesses, especially in the hospitality and retail industries, both of which are consistently looking to streamline transactions and become more efficient operationally. But to get the most out of your EPoS solution, the IT infrastructure around it needs to be sound which is what we will be exploring. 

  1. Reliable Hardware 

All the hardware surrounding the EPoS system must be effective, as dated equipment can lead to an overall drop in efficiency. For example, network devices need to be correctly configured and up to date to ensure all devices connect seamlessly. The operational inefficiencies, that present themselves if this isn’t the case, can be hugely detrimental to the business. 

  1. Software Solutions:  

It is key for a business to select a solution which aligns with its business needs – for example, a retail store may have more need for an efficient inventory management system and crucially, the software solution needs to integrate effectively with EPoS technology. 

  1. Networking and Connectivity,  

Quick payments ensure the business can maximise sales and remain competitive, particularly if your EPoS system is cloud-based. Furthermore, secure Wi-Fi is more critical than ever to protect sensitive customer data and important business information. The rise in popularity of VPNs also allows for EPoS devices to be accessed remotely, opening a whole range of possibilities for troubleshooting. 

  1. Scalability 

A scalable EPoS solution opens the possibility for technology to evolve with the business. It is costly for the business to invest in one which isn’t future-proof. Select a solution which can evolve with customer expectations and new payment methods. Ideally, a solution which can be easily upgraded to align with business growth. 

  1. Support 

A comprehensive support system is crucial for the long-term success of a brand-new IT infrastructure network and new EPoS systems. 24/7 support and regular checkups for both software and hardware are encouraged to ensure optimal performance. 

By ensuring the right IT infrastructure and EPoS solutions are in place, a business can guarantee a seamless and secure experience for both the business and the consumer.