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Christmas is the busiest period of the year in the calendar for Retail and Hospitality, so your IT infrastructure mustn’t be overlooked. Making sure your systems are well looked after prevents downtime and thousands in lost potential revenue. Ensuring your IT is key for us here at Celestra, so let’s run through some of the key considerations to remember during this busy period.
Coordinate with Third-Party Vendors: If you rely on third-party vendors for specific software or services, ensure their support availability aligns with your requirements. Coordinate with them in advance to ensure a smooth workflow and address any pesky compatibility issues that may arise during the festive period.
Back-Up Your Data: It’s crucial to back up your data at this time of year. Regularly performing backups protects your data and ensures a smoother recovery process should any IT issues arise. Don’t get caught short during the festive season!
Communication Is Key: If you’re aware of system updates or any scheduled maintenance during the holiday season, communicate this well in advance, both with your team and third-party teams. Keeping everyone in the loop ensures work can be planned accordingly, minimising disruptions caused by unexpected downtime.
Remote Support: Many IT providers offer remote support services, allowing an ever-increasing number of issues to be diagnosed and fixed remotely. This will be crucial for the festive period, as when access to your IT systems may be limited, you want your systems to be running without a hitch!
Contact us here if this is a service you’re looking for, let’s talk Stellar Support.
