Installation Craftsmanship: The Key to Faster, Smoother Customer Experiences

When it comes to installations, the quality of craftsmanship can make all the difference in delivering a seamless experience for clients. Exceptional craftsmanship not only reflects the skills of the installers but also significantly impacts project timelines and overall customer satisfaction.

For instance, our recent project in partnership with CDW and Samsung for Stonegate. This MiXR Digital Media Rollout showcased the importance of meticulous attention to detail. To find out more about Stonegate’s Digital Media success, click here!

With this being one of the most ambitious rollouts of digital media across the hospitality industry, our team employed advanced installation techniques that minimised disruptions.

Moreover, the precision in our installation process ensured that every component fits seamlessly, reducing post-installation adjustments. This pre-emptive attention to potential challenges streamlines workflow and eliminates unnecessary delays. Clients often report a smoother experience when installations are executed with care; they appreciate not having to navigate through issues that arise from poor craftsmanship.

Another example is when we supported Moto with a new service station, first and second fix. By adhering to best practices in installation, specifically cabling, we avoided the common pitfalls associated with a poor infrastructure behind EPoS and IT systems. By going above and beyond within the project, we enhanced the relationship between clients and partners, but also contributed to installations that exceeded our clients’ expectations.

Overall, investing in quality installation craftsmanship transcends mere aesthetics. It paves the way for efficient timelines, reduces stress for clients, and ultimately cultivates long-term relationships built on trust and reliability. Clients value these smooth experiences, which is why we emphasise Craftsmanship, alongside all our 5C’s in every project we undertake.