The first Prezzo restaurant opened on New Oxford Street, London in November 2000. Since then the Italian restaurant chain has opened over 200 branches across the UK. As a result of this growth, it is now operated under the Prezzo Restaurant Group and includes other restaurant brands such as Chimichanga, Caffe Uno and Cleaver.

As a result of rapid growth and ageing technology, Prezzo decided to look for an enterprise level Wi-Fi solution that would boost their overall customer experience, as well as give them the opportunity to utilise the data that was being collected.